I called for a refund they said they would have to look at it and do more work. He did take $20 off of the original price, but my car is still not fixed and a lot of time was waisted waiting for a problem that should not have happened.
My truck has been there since Monday, no call to let me know what's wrong with vehicle what so ever... so I call and ask about my vehicle on Wednesday, i said "hi this is Vee my Yukon has been at your shop since Monday and no one has called me with an update." Literally, no joke the guy said "Well ma'am, ***cough, clears throat*** I can tell ya whatsa wrong with ya truck ma'am
When I drove home the vehicle is now pulling the opposite direction. I let my hand off the wheel and it goes an inch to the right immediately!
If you would like to be in the dark of where you vehicle is and was is being done to it then take it here.
I've been going to this place for many years and have been very happy with them. Honest and trustworthy people who are great with the work they do.
I obviously not want them to touch my vehicle again. I made them aware that they did not tell me they sub contract the work out and this should be told to the customer.
Do not take your vehicle to this shop!!!! I had an appointment for a front alignment at 2pm. The vehicle was not given back until 2 hours and 45 mins later. They also DID NOT tell me they take my vehicle to a different shop because they do NOT HAVE THE MACHINERY for a alignment!!!!
They were to specifically not to roll the drivers window down. The other shop(who I still have no clue is) rolled the window down. NO ONE told the owner of the vehicle why it was taking over 2 1/2 hours to fix. The shop owner made the problem aware 10mins before the vehicle back at 4:45pm.
Derrick is very friendly and service was great! Best mechanic in Newburgh hands down
Not responsive! Not even the slightest bit.
Needless to say it was towed in for not running. Not a flat tire! Ugh
Great honest people
Newburgh Automotive is a US Car Repair based in Newburgh, Indiana. Newburgh Automotive is located at 10664 IN-662, Newburgh, IN 47630, USA.
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